Return Policy

Last updated: February 27, 2026

Important Notice

ALL SALES ARE FINAL. Returns are only possible for wrong items, damaged goods, or excess lead time. Resolutions include refunds, store credit, or replacements depending on the circumstance.

Eligible Returns

Returns are accepted for: wrong items received, damaged goods, or excess lead time beyond what was stated. Depending on the circumstance, we offer refunds, store credit, or replacement products.

Proof Required

Photo or video proof is required for any damage claim. Please document the condition of the item and packaging before discarding anything.

Fees

The only fee that may apply is for not picking up product within the agreed timeframe. Return shipping costs depend on the product and circumstance.

Need Help?

For return-related questions, contact us at info@oc-distribution.com or call 949-923-1249.